Help Centre

Frequently Asked Questions

Everything you need to know about ordering, delivery, setup and what happens on the day. If your question is not here, call us on 0421 123 594.

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Ordering and Bookings

How much notice do I need to place an order?

Grazing boxes need at least 48 hours. Grazing tables need a minimum of 7 days. The charcuterie cart and larger catering packages need 7 to 14 days depending on the size of your event. This gives us time to source the freshest produce and prepare everything properly.

Can I order at short notice?

Last minute orders are subject to availability, but we will always try to make it work. Call 0421 123 594 or email info@curedcravings.com.au and we will tell you what is possible.

How do I place an order or get a quote?

Grazing tables, catering and the Bagel Bar can all be booked through the forms on our website. Choose your size or guest count, add anything extra, and submit. We reply within 24 hours with confirmation and an invoice.

If your event is complex or you are not sure what you need, call us and we will work it out with you.

How far in advance should I book for a wedding or large event?

We recommend 3 to 5 weeks minimum, and earlier for weddings. Weekends, school holidays and the Christmas period book out months ahead. If you have a date in mind, reach out now even if the details are not settled.

Is there a minimum order?

Grazing tables start at our 60cm size, suitable for up to 25 guests. The Bagel Bar has a minimum of 20 guests. Individual catering items have their own minimum quantities, shown on each item.

Can I customise my order?

Yes. Colour palettes, serving styles, specific ingredients and dietary accommodations are all possible. Tell us what you have in mind when you book and we will tailor it.

What happens after I submit my booking?

We review every booking personally and respond within 24 hours to confirm details and send your invoice. A deposit locks in your date. After that we handle everything.

Our reply occasionally lands in junk or spam. If you have not heard from us within 24 hours, check there or call us.

Can I change my order after booking?

Minor changes such as dietaries, guest numbers or small additions can usually be made up to 5 days before your event. Larger changes like table size or event date depend on availability and may affect pricing. Contact us as early as you can.

Delivery and Setup

Do you charge a delivery fee?

Delivery starts at $50 for locations within 10km of Eastgardens, with an additional $25 for every 5km beyond that. Your exact fee is confirmed when we process your booking, always before you pay anything.

Can I pick up my order?

Yes, and pickup is free. We are in Eastgardens, NSW 2036. Confirm your pickup time when you book so everything is ready. Grazing tables that require setup cannot be picked up.

How far do you travel?

We service all of Greater Sydney. For events further out, travel fees may apply. Include your venue location when you book and we will confirm any additional cost upfront.

How long does setup take?

We arrive 1 to 2 hours before your event, depending on the size and style of your table. Flat lay tables are quicker; staged and luxe tables take longer because of the boards, risers and styling. Exact timing is confirmed when we finalise your booking.

What do I need to have ready?

A table or bench of the right length, out of direct sunlight. That is all. If your venue does not have one, we hire tables for $70 each.

On hot days we strongly recommend setting up indoors or in full shade. For outdoor events, have a covered backup plan.

Do you need access to power or a kitchen?

No. Everything arrives prepared and we set up on site without power, water or kitchen access. We only need space to work and somewhere to park nearby for unloading.

On the Day

How long will the food stay fresh?

Following NSW Health guidance, cheeses can sit safely at room temperature for up to four hours and cured meats for around two. In a warm room, direct sun or outdoors in heat, that window shortens considerably.

We recommend setting up in a shaded, cool spot and serving within the first two hours for the best experience.

What is included with the table?

Flat lay tables are set directly onto food safe parchment paper with fresh foliage throughout. Clean up is simply rolling up the paper and discarding it, so there is nothing to return.

Staged and luxe tables include boards, risers, serving dishes, bowls, cheese knives, spoons and tongs, plus styling and foliage. This equipment belongs to us and is collected after your event.

Disposable plates, napkins and cutlery can be added for $2.00 per guest.

What happens to the equipment after my event?

For staged and luxe tables, all equipment must be returned. You can either rinse it and have it ready for collection at a pre-arranged time, or add our Clean Up Service for $199 and we will return after your event to collect everything, clear the food and tidy the table for you.

An equipment collection fee may apply if a return trip is required.

Can guests take leftovers home?

Absolutely, and we encourage it rather than seeing food go to waste. Have some containers on hand. Please use your judgement with anything that has been sitting out for several hours, particularly cured meats and soft cheeses.

What if it rains or my event is cancelled at short notice?

We cannot guarantee food quality in outdoor conditions, including heat, wind and insects, and we are not responsible for weather related disruption. Please have an indoor or covered backup plan for outdoor events.

Our standard cancellation terms apply regardless of weather, so a backup plan protects both of us.

Tables and Catering

What styles of grazing table do you offer?
  • Flat Lay — a modern spread laid directly onto parchment, abundant and elegant with nothing to return
  • Staged — a tiered display with boards, risers and height for a dramatic centrepiece
  • Luxe — our most refined option, with premium produce and elevated styling
  • Fruit Grazing — a vibrant seasonal fruit runner, perfect for daytime events, with optional styled staging
What sizes are available and how many guests do they feed?

Tables run from 60cm up to 5 metres, serving 25 to 200 guests. The full size guide with pricing is on our Grazing Tables page. For 200 or more guests we price individually.

Not sure what you need? Tell us your guest count and event type and we will recommend the right size.

Will a grazing table be enough food as a main meal?

Our tables are generous, but they are designed as grazing and entrée sized portions rather than a full meal. If the table is your main catering, we recommend sizing up or adding items from our catering menu such as sandwiches, sliders, sausage rolls or quiches.

What is the Bagel Bar?

Freshly baked bagels with all the fillings laid out for guests to build their own. Choose the table style at $35 per guest, where we arrive and set up a styled station, or catering boxes at $30 per guest, delivered ready to lay out yourself. Minimum 20 guests for both.

It works especially well for office breakfasts, baby showers and morning events. Details are on our Catering page.

Do you cater kids parties?

Yes. We offer three kids party packages from $210, plus kids grazing table runners and individual items like sandwich quarters, fairy bread and fruit cups. Everything is on the Kids Catering tab of our Catering page.

Do you offer grazing boxes?

Yes. Individual boxes, shared boxes, grazing boats, fruit boxes and grazing cups are all available, and they suit smaller gatherings, gifts and corporate orders.

Can I add florals or extra styling?

Every table includes fresh foliage. Additional floral arrangements are available from $110 each and genuinely lift the whole look. Add them when you book or mention your colour palette and we will suggest what works.

Dietary Requirements

What dietary requirements can you cater for?
  • Vegetarian and vegan options across the full menu
  • Gluten free with careful ingredient selection
  • Dairy free alternatives
  • Nut free with appropriate precautions
  • Pork free versions of all charcuterie
  • Halal options on request

Let us know when you book and we will take care of it.

Can you cater for severe allergies?

We take allergies seriously and will do everything we can to accommodate your guests safely. Please disclose all severe allergies when you book.

Please note our kitchen and suppliers handle common allergens including nuts, gluten and dairy, so we cannot guarantee an allergen free environment. For life threatening allergies, call us to discuss before booking.

Payment and Cancellation

How do I pay?

Bank transfer with no additional fees, or card and online payment with a 1.7% transaction fee. Details are on your invoice once your booking is confirmed.

Is a deposit required?

Yes. A non-refundable deposit secures your date, with the amount shown on your invoice. The balance is due before your event.

What is your cancellation policy?

More than 7 days before your event, you can reschedule or receive a refund excluding the deposit. Within 7 days, orders are non-refundable, because ingredients have been sourced and preparation has begun.

If something unexpected happens, contact us as early as you can and we will do what we reasonably can to help.

Are your prices GST inclusive?

Yes. Cured Cravings Pty Ltd is registered for GST, ABN 68 691 807 771. All prices shown include GST and your invoice shows it separately. If you need an ex-GST quote for corporate approval, just ask.

Do you invoice businesses or accept purchase orders?

Yes. We regularly work with corporate clients and can invoice your business directly, reference a purchase order number, and work with your accounts team on payment terms. Mention this when you book.

About Us

Are you licensed and insured?

Yes. Cured Cravings Pty Ltd holds all required food handling accreditations in accordance with NSW food and health authority requirements, and we carry public liability insurance.

If your venue or workplace requires documentation before we attend, contact us and we will supply our certificates of currency.

Where are you based and who will I be dealing with?

We are based in Eastgardens and service Greater Sydney. Every enquiry, quote and table is handled personally, so the person you speak with is the person setting up on the day.

Can I see examples of your previous work?

Yes. Our Grazing Tables page has a gallery of past events across every size and style, and our Instagram is updated regularly.

Still have a question?

We reply to every enquiry personally, usually within a few hours.