FAQs — Cured Cravings
Help and Information

Frequently
asked

Everything you need to know about ordering, delivery, dietary needs, payments and more. Cannot find what you are looking for? We are always happy to help.

24h
Response time to all enquiries
48h
Minimum notice for grazing boxes
7d
Minimum notice for grazing tables
Free
Delivery on all grazing table orders

These are our general guidelines. We understand life happens and we will always do our best to accommodate last-minute requests. If your timeframe is tight, just reach out and we will see what we can do.

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Ordering and Bookings

How to place an order, how far in advance to book, and what happens after you enquire.

How much notice do I need to place an order? +
For the best experience we recommend placing your order as early as possible. Grazing boxes require at least 48 hours notice, while grazing tables require a minimum of 7 days. The charcuterie cart and catering packages require at least 7 to 14 days depending on the size and complexity of your event. This ensures we can source the freshest ingredients and prepare your order to our highest standard.
Can I place an order with less than 24 hours notice? +
Last-minute orders are subject to availability, but we will always do our best to make it work. Do not hesitate to reach out regardless of your timeframe. Call us on 0421 123 594 or email info@curedcravings.com.au and we will let you know what is possible.
How do I place an order or get a quote? +
For grazing boxes you can order directly through our website. For grazing tables, the charcuterie cart, and catering packages, use our enquiry form or call us directly. We will respond within 24 hours with a personalised quote. Once you are happy, we will confirm your booking and send an invoice with deposit details.
How far in advance should I book for a wedding or large event? +
For weddings and large events we recommend booking at least 3 to 5 weeks in advance to secure your preferred date. Peak seasons, school holidays, and weekends fill very quickly. The earlier you reach out, the better the chance of securing your date.
We recommend booking your cart or grazing table as early as possible. Weekends and peak event periods book out months in advance.
Can I customise my order? +
Absolutely. We love creating something that feels personal to your event. From colour palettes and serving styles to specific ingredients and dietary accommodations, just let us know your preferences when enquiring and we will tailor everything accordingly.
What happens after I submit an enquiry? +
We review every enquiry personally and respond within 24 hours with a tailored quote. Once you confirm, we send an invoice with deposit details to lock in your date. After payment we handle everything from there. You just show up and enjoy.

Note: Occasionally our reply may land in your junk or spam folder. If you have not heard from us within 24 hours, please check there or call us directly.

Delivery and Pickup

Where we deliver, pickup options, and what to expect on the day.

Do you charge a delivery fee? +
Grazing table delivery is included within the Sydney metropolitan area. For grazing box orders, a delivery fee may apply depending on your location. Travel fees may also apply for events outside greater Sydney. Any additional fees will always be communicated upfront before you confirm your booking.
Can I pick up my order? +
Yes, absolutely. We are conveniently located in Eastgardens, NSW 2036 and offer a hassle-free pickup service. Please confirm your pickup time when placing your order so we have everything ready for you.
How far do you travel for events? +
We service all of Sydney and surrounding areas. For events further afield, travel fees may apply. Please include your venue location in your enquiry and we will confirm any additional costs upfront.
How far in advance do you arrive to set up a grazing table? +
We typically arrive 1 to 2 hours before your event begins to set up the table. Setup time depends on the size of the table and the venue. We will confirm exact timing when we finalise your booking details. After your event, we return to pack down and collect all equipment, so there is nothing for you to worry about.
What if my venue does not have a table? +
No problem. If your venue does not provide a table, we have a range of options to suit your needs. Table hire is available from $100. Just let us know when enquiring and we will include this in your quote.

Grazing Tables

How our grazing tables work, sizing, setup and what is included.

How do grazing tables work? +
Our grazing tables are designed to make your event stress-free and stunning. The experience differs slightly depending on the style you choose:

Staged grazing tables — we arrive at your venue 1 to 2 hours before your event starts to set everything up, using boards, risers, and beautiful props. After your event we return to pack down and collect all equipment. You do not need to do a thing.

Flat lay grazing tables — these use entirely disposable serveware, making them a much simpler option. After your event, cleanup is easy and can be handled by the client. No pack-down visit required.

Both styles are styled with seasonal produce, premium cheeses, cured meats, crackers, fruits, dips, and beautiful garnishes. You just enjoy the moment.
Will a grazing table be enough food as a main meal? +
Our grazing tables are generous and abundant, with plenty for everyone to enjoy throughout your event. However, they are best suited as a grazing experience and nibbles rather than a full, substantial meal. If you need something more filling, we offer a range of catering add-ons including savoury platters, brunch, and more to complement your spread.
What sizes are available and how many guests do they feed? +
We offer a wide range of table sizes from 60cm to 5m, feeding from 25 to 200 guests. Our full size guide is available on the Grazing Table page. Not sure what size you need? Tell us your guest count and event type and we will recommend the right option for you.
What styles of grazing table do you offer? +
We offer three main styles: Staged (an elevated, layered display with beautiful boards and risers), Flat Lay (a classic, abundant full-table spread), and Fruit Focus (a vibrant fruit-centred table ideal for daytime events). Each can be customised to match your event aesthetic and colour palette.
Do you offer grazing boxes as well as tables? +
Yes. Our grazing boxes are perfect for smaller gatherings, gifts, and corporate orders. We offer individual grazing boxes, shared grazing boxes, grazing boats, fruit boxes, and grazing cups. These can be ordered directly through our website or by contacting us.

Catering and The Cart

Our catering packages, the charcuterie cart, and corporate options.

What catering options do you offer? +
We offer a full catering menu including savoury platters, brunch and bagel bars, dessert selections, and kids catering packages. Our catering is designed to complement your grazing table or stand alone as the centrepiece of your event. Browse the full menu on our Catering page.
What is the charcuterie cart and how does it work? +
The charcuterie cart is a beautifully styled grazing cart that arrives at your event with ease and sophistication. Our team delivers, styles, and hosts the cart for two hours, replenishing it throughout. You choose what goes in all 12 individual tray slots, and select your serving style and bread for the two large trays. Pricing starts from $30 per head (minimum 25 guests) plus a $250 hosting and styling fee.
You can customise every tray using our interactive cart builder on The Cart page.
Do you offer a dessert cart option? +
Yes. Our dessert bar cart is a stunning alternative to the savoury cart, filled with lollies, chocolate, macaroons, fresh strawberries, cookies, and more. It is priced at $22 per head plus a $250 styling fee, with a minimum of 25 guests. Guests can choose cups or cones for the two large trays.
Do you offer corporate catering? +
Yes, we love working with businesses for corporate events, team lunches, product launches, and office celebrations. Our lunch collection and catering packages are perfect for corporate settings. Get in touch with your requirements and we will put together a tailored package for your team.
Is there a self-serve option for the charcuterie cart? +
Our team hosts and serves your guests for a fully elevated experience. For more relaxed occasions, a self-serve option is also available at a reduced rate. Please mention this preference when submitting your enquiry.

Dietary Requirements

How we handle allergies, intolerances, and lifestyle preferences.

Can you cater for dietary requirements? +
Absolutely. We are more than happy to cater to a wide range of dietary needs. Simply let us know when placing your order or enquiring and we will do our best to take care of the rest. We can accommodate most requirements with sufficient notice.
What dietary preferences can you accommodate? +
We regularly cater for the following dietary preferences:

Vegetarian and vegan options across our full menu
Gluten free with careful ingredient selection and preparation
Dairy free alternatives available
Nut free options with appropriate precautions
Pork free versions of all charcuterie selections
Halal options available on request

Please be sure to notify us of any severe allergies so we can take all necessary precautions.
Can you cater for guests with severe allergies? +
We take allergies seriously and will do everything we can to accommodate your guests safely. Please disclose all severe allergies at the time of ordering. While we take every care, please note that our kitchen and suppliers may handle common allergens including nuts, gluten, and dairy. For guests with life-threatening allergies, we recommend discussing your specific situation with us directly before booking.

Payment and Cancellation

How we handle payments, deposits, and cancellations.

What payment options do you accept? +
We accept the following payment methods:

Bank transfer with no additional fees
Online payments and credit card with a 1.7% transaction fee applied

Payment details will be provided on your invoice once your booking is confirmed.
Is a deposit required to confirm my booking? +
Yes. A non-refundable deposit is required to secure your date and confirm your booking. The deposit amount will be specified on your invoice. The remaining balance is due prior to your event date.
What is your cancellation policy? +
Cancellations made more than 7 days before your event date can be rescheduled to a later date or refunded, excluding the non-refundable deposit.

Cancellations within 7 days of your event are non-refundable due to the perishable nature of our ingredients and the work already completed in preparation for your order.
If something unexpected comes up, please contact us as early as possible and we will do our best to work with you.
Can I change my order after booking? +
Minor adjustments such as dietary changes, guest count updates, or small additions can usually be accommodated up to 5 days before your event. Significant changes (such as table size or event date) may affect your pricing and are subject to availability. Please contact us as soon as possible if you need to make changes.
Is my deposit GST inclusive? +
Yes. Cured Cravings Pty Ltd is registered for GST (ABN 68 691 807 771). All pricing quoted to you is GST inclusive and your invoice will show GST separately as required.
Still have questions?

We are here
to help

Cannot find the answer you are looking for? Reach out directly and one of our team will get back to you promptly. You can also call us on 0421 123 594.

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